MOT Burntwood

Excellent service and repaired discovery quickly.

Excellent service kept me well informed of progress of my vehicle

Really happy with the services I received. The customer service is A+++ Ellie kept me informed of everything that needed to be done every step of the way. She also went above and beyond to help me decide which parts needed replacing as a priority.
Even though it's 40 minutes from where I live, you now have a customer for life. I wouldn't dream of taking my car anywhere else.
Thank... Read More

Took my Audi A1 to Fitch Auto's because the Audi main dealer in Tamworth couldn't find out what was wrong with my car. Fitch found the problem within a day, and fixed it within 2 days. I couldn't be happier with them, and their service and will be recommending the to everyone.
thank you so much!

Had an Engine management warning light appear on my Jaguar E-Pace for and was looking for a fairly local garage to investigate the problem. Came across Fitch Autos and due to the positive on line reviews called them. I had some time restrictions as I was travelling to the West Country and needed to work done fairly quickly.

Fitch Autos rose to the challenge and sorted the issue out in... Read More

Great Customer Service far friendlier and more efficient than any interaction I’ve had with Landrover
Always manage to fit me in at short notice when I’ve had to wait much longer at Landrover.
Cheaper than Landrover with Landrover approved parts.
All in all you can’t go wrong using this company!

Just amazing..... vehicles are an expensive commodity, but Fitch not over priced. Fitch go the extra mile, keep you informed every step of the way, so there are no hidden expenses when you pick up your vehicle. Friendly and honest from the moment you drop your vehicle off to when you pick it up. Cannot fault the exceptional customer service. Used for several years. Would highly... Read More

Fitch autos are by far the best garage I've ever used, very professional and knowledgeable staff, value for money also great, I will be a long and loyal customer going forward. Thanks again to all the staff at fitch for an excellent service.

Very friendly and knowledgeable staff. Communication was excellent from quotation to collecting the vehicle. Quality of work was great at half the price of main dealer quotation.

Top Notch... should have been using them before!
I've always been a stickler for having my cars serviced and maintained by the main dealer, in this case BMW; and never really trusted any other independent garage. Today, I learnt I've been missing out.

Thanks to Ellie (who is massively experienced in all things BMW), she convinced me to put my trust in her and Fitch Autos... They... Read More

First time experience was good and appreciate their honesty - was booked in for front discs and pads but after a call from Eleanor turns out I didn't need them
Will definitely be back in the future 🙂

Great local company with friendly staff who helped me following a breakdown over Christmas when main dealer didn’t want to know.’
Loyalty scheme keeps pricing competitive. Now booked service and MOT

Very friendly and thorough service

I've given the 5* due to the understand, support and assistance the staff gave me, with the problems I had with my vehicle, which I'd only had 8months. I've used Finch Autos before with my works vehicle before my retirement and also found them very good.

Great service would recomend

Excellent service and sharing of information whilst my F-pace was being worked on. I'd recommend this company, especially for work on Jaguar/Landrover.

Great service as usual. Courtesy car offered this was really helpful. Girls kept us updated at all tines. Interest free credit very helpful when additional work to your vehicle is required

Great customer service team very helpful and friendly staff.
Work and testing is of a very high standard.

If you are looking for a reliable company to met your car needs Fitch Autos are the one.

I am very particular with where I send my cars and bikes. I’d never used Fitch before and I can say I am very happy with the service. Quite a big job changing alternator and coolant housing on my C class. Car has come back perfect, issues sorted! As good as the main dealer id say and the car was also washed and is spotless. Hundreds of pounds cheaper than the main dealer too and work was as... Read More

I have used Fitch Autos for 3 years now and they have always given excellent customer service. I have always been very happy with the quality of the work they do and the reasonable prices. What I like most is that nothing is too much trouble for them and if ever I have a problem with my car they are the garage I call because they always fit me in ASAP and get the car back to me the same day.... Read More

Excellent customer service and fast turnaround. I would definitely recommend over the mercedes main dealer.

Took my car to Fitch for MOT yesterday, it was my first time using them and I will definitely be using them again! The MOT was completed quickly and the whole process was easy and stress free, MOT passed with a few advisories and great value too! Hollie was very helpful, thank you Fitch Autos!!

Extremely happy with all the work carried out on my car. The staff was very helpful, and happy, made you feel a ease. I highly recommend Fitch Autos to everyone. I will be returning there again, if I have any further problems in the future.

Friendly and helpful staff. Efficient and timely service. Would recommend as alternative to jaguar main dealer.

Great service, I was well looked after. I was offered a loan vehicle while mine was being serviced. I was kept updated at all times and the car was returned the same day, serviced, valeted and looking good as new.. thanks

Staff were helpful from drop off to pick up, let me know a few minor problems but weren't urgent, great place would recommend, my son uses them, and he is really happy with them to look after his car 5 *****

Excellent professional service from all staff, carried out major work changing DPF cooler to my Skoda at a much better price than quoted by the dealer. Gave me a courtesy car whilst the work was done, which didn't take long. Thoroughly recommend, thank you, great job.

Excellent from start to finish sorted problem out on my Audi E-Tron
Many Thanks

Not only was the work carried out quickly and professionally but the customer service was absolutely excellent. Would highly recommend

Very professional company from reception through to end product. Will recommend Fitch Auto’s to Friends and Family.

Great reception, diagnostics, repairs and future advice, thanks

always a great service been using fitch for years never been disappointed with service or work done on my vans.

This truly is a good garage, The Customer service is the best i have come across, my Jaguar XF is my pride and joy and this garage treated my car the same, i was told exactly what the cost would be so no shocks when i collected my car, also was very grateful for the Courtesy car

This truly is a great company, from the first phone call to the hand over of the vehicle when it was completed. The customer service and communication is by far the best I’ve ever experienced. These guys could give the big company a lesson or to in customer experience.

Well done

Absolutely A1 kept me up to date with work & free courtesy car plus free coffee as well 👍👍 work was done in a clean & damage free well pleased & earn discounts work A1

Great experience - first time using this garage. Staff were brilliant, service exceptional. Provided a full report of the work required before they started anything. Very clear. Great job!

Fixed difficult to diagnose problem with my diesel Passat. Hire car while car being fixed was convenient and economic. Will definitely use again.

I had issues with DPF filter on my Range Rover Velar. Engine management light and DPF Filter symbol came up which says Exhaust Filter Full, visit dealer. It really worried me as the dealers would charge extortionate prices for the diagnosis and repairs.Holly, answered the call, took the details of the issue and offered an appointment next day, offered me a courtesy car too. I was informed that... Read More

Friendly staff very helpful and polite

Was a very positive experience, and staff is very polite and helpful. Any additional faults were also rectified. Photos were sent of additional faults that needed sorting as an option for peace of mind. Very honest and trustworthy. Very reasonable price for the problem i bought my car in for. Would definitely reccomend fitch autos. Will also be bringing my car back for services.

Had a problem with my car over Christmas. Phoned Fitch, spoke to Holly, who was very friendly, very knowledgeable, and kept me informed at every step. Went above and beyond to help me with my car. Even though it was far from where I live. It was worth it the extra mileage to get there. I shall DEFINITELY be using Fitch again should my car develop a problem. I HIGHLY recommend this garage.

Took Audi Q2 into Fitch for a service and two new tyres. Let me use a courtesy car for the day. Excellent service and good value. Lovely staff on front desk. Would use again.

Very help and friendly staff and would recommend to others.

Friendly, trustworthy, and very efficient service, highly recommended.

Great customer service from start to finish. Very clear in the work required and pricing appropriate to the level of service provided

Another very detailed service on my Mercedes E class and they also spotted a very deep cut in front near side tyre that needed immediate replacement for safety. Well pleased😄

Great, easy and friendly customer service again to book and arrange & also way cheaper to get my 4 year GLC service done than at Mercedes main dealer. Courtesy car provided FOC & also my car fully cleaned and hoovered on hand back. Highly recommend.

Having come from a very distressed situation from a car company that I can’t disclose, who have messed me around for 9 months with my Range Rover, I found Fitch motors to be most helpful and most professional in their dealing with me. If you have a problem with your car these are your people. The team at the office were so lovely and knowledgeable, the mechanical diagnostics were on point... Read More

Very helpful, clear information from dropping car off to picking back up
Will be having my two cars serviced etc at this garage from now on
"Excellent " !!

They are professionals and
I am happy that they do their job well. I recommend.

1st. class professional service

Had a gearbox service on my car , reception staff a joy to talk to, any extra work needed was pointed out to me with no hard sell to get it done. Car was returned cleaner than I had dropped it off with a clean inside and out , courtesy car was a bonus , will definitely be using fitch autos for all my motoring needs.

Great communication

Great and prompt service and the staff are really helpful

Fit me in quickly, half the price of a main dealer... literally and staff were pleasant and helpful too. If you have to wait for your vehicle, they have a nice spacious, clean waiting area too

Second time at Fitch (14/11/22). Warning light came on. Neil got me in as an emergency and the problem was sorted within 30 minutes.

Once again, excellent service.

Thank you.

First time I have used Fitch for service and Mot and I will certainly use them again. Highly professional, good value for money. When there was a major warning light on my car, Neil brought my... Read More

My car was towed to Fitch Autos (RAC approved garage) due to breakdown of the fuel pump. They secured an appointment within a day and started work immediately. They informed me every step of the way with an online portal, which was fantastic as you could choose the work needed for your budget - highly recommend this system as it puts you in control with the repairs. Everything was done to a... Read More

Excellent service,
Found a problem with my breaks that 3 other garages could find after 2 years of trying. It was a simple proses in the end for Fitch.Had a full service which was great and they also send you photos of what needs to be done with the option of having them all fixed or some of them, but at the same time making sure your vehicle is safe to drive if something more serious... Read More

I was really happy with the service I received from Fitch Autos. I was having an issue with my gears crunching intermittently. The technician inspected my vehicle for several hours to try and identify the fault. On this occasion the issue didn’t present itself and the technician was really honest with me and helpful. Also the garage kindly didn’t charge me for the time they had spent... Read More

A very professional company who managed to diagnose an ongoing problem I had that previous garages could not solve. They booked me in quickly and provided a courtesy car which meant there was minimal disruption to my working week. The repairs were carried out and the vehicle is running perfectly. In addition other items were flagged that will need attention in the future. Thank you i will... Read More