01543401259
OPEN : Mon - Fri: 8:00am - 5:30pm fitchautos@hotmail.co.uk 01543 452 630

CAR DIAGNOSTIC

Do you have a fault light on or an electrical issue?

Fitch Autos is the place for you.

We’re specialists in vehicle diagnosis, and have steadily built the reputation of being one of the best at vehicle diagnostics in the whole of the UK. And, that’s not easy.

Our team of highly skilled technicians, combined with innovative tooling and a deep knowledge bank, means if you’re after a car diagnostic evaluation around Brownhills or indeed the West Midlands, we’re the place for you.

Call 01543 452 630

Diagnostics at Fitch Autos Brownhills Garage

WHAT OUR CUSTOMERS SAY ABOUT FITCH AUTOS

  • Philip Pymm

    23rd February 2024

    Fixed difficult to diagnose problem with my diesel Passat. Hire car while car being fixed was convenient and economic. Will definitely use again.

  • Divya Jambula

    22nd February 2024

    I had issues with DPF filter on my Range Rover Velar. Engine management light and DPF Filter symbol came up which says Exhaust Filter Full, visit dealer. It really worried me as the dealers would charge extortionate prices for the diagnosis and repairs.Holly, answered the call, took the details of the issue and offered an appointment next day, offered me a courtesy car too. I was informed that... Read More

  • Paul Willetts

    21st February 2024

    Friendly staff very helpful and polite

  • DJ BIRDY UK

    16th January 2024

    Was a very positive experience, and staff is very polite and helpful. Any additional faults were also rectified. Photos were sent of additional faults that needed sorting as an option for peace of mind. Very honest and trustworthy. Very reasonable price for the problem i bought my car in for. Would definitely reccomend fitch autos. Will also be bringing my car back for services.

  • Paul Cowdrill

    9th January 2024

    Had a problem with my car over Christmas. Phoned Fitch, spoke to Holly, who was very friendly, very knowledgeable, and kept me informed at every step. Went above and beyond to help me with my car. Even though it was far from where I live. It was worth it the extra mileage to get there. I shall DEFINITELY be using Fitch again should my car develop a problem. I HIGHLY recommend this garage.

  • Alex Dodd

    7th January 2024

    Took Audi Q2 into Fitch for a service and two new tyres. Let me use a courtesy car for the day. Excellent service and good value. Lovely staff on front desk. Would use again.

  • Richard “Tricky Dicky”

    5th January 2024

    Very help and friendly staff and would recommend to others.

  • elizabeth wootton

    3rd November 2023

    Friendly, trustworthy, and very efficient service, highly recommended.

  • Jon Allen

    3rd November 2023

    Great customer service from start to finish. Very clear in the work required and pricing appropriate to the level of service provided

  • Chris Robbins

    27th October 2023

    Another very detailed service on my Mercedes E class and they also spotted a very deep cut in front near side tyre that needed immediate replacement for safety. Well pleased😄

  • Nick

    24th October 2023

    Great, easy and friendly customer service again to book and arrange & also way cheaper to get my 4 year GLC service done than at Mercedes main dealer. Courtesy car provided FOC & also my car fully cleaned and hoovered on hand back. Highly recommend.

  • Jacqui McIntosh

    20th October 2023

    Having come from a very distressed situation from a car company that I can’t disclose, who have messed me around for 9 months with my Range Rover, I found Fitch motors to be most helpful and most professional in their dealing with me. If you have a problem with your car these are your people. The team at the office were so lovely and knowledgeable, the mechanical diagnostics were on point... Read More

  • leslie ensor

    31st August 2023

    Very helpful, clear information from dropping car off to picking back up
    Will be having my two cars serviced etc at this garage from now on
    "Excellent " !!

  • Tudor Bardi

    31st August 2023

    They are professionals and
    I am happy that they do their job well. I recommend.

  • Luke O'neill

    29th August 2023

    1st. class professional service

  • Kevin Litherland

    24th August 2023

    Had a gearbox service on my car , reception staff a joy to talk to, any extra work needed was pointed out to me with no hard sell to get it done. Car was returned cleaner than I had dropped it off with a clean inside and out , courtesy car was a bonus , will definitely be using fitch autos for all my motoring needs.

  • stef arber

    3rd December 2022

    Great communication

  • Jacqui Berry

    2nd December 2022

    Great and prompt service and the staff are really helpful

  • Suzi Rigby

    2nd December 2022

    Fit me in quickly, half the price of a main dealer... literally and staff were pleasant and helpful too. If you have to wait for your vehicle, they have a nice spacious, clean waiting area too

  • Ivor Wilkes

    30th November 2022

  • Phil Arundale

    17th November 2022

    Second time at Fitch (14/11/22). Warning light came on. Neil got me in as an emergency and the problem was sorted within 30 minutes.

    Once again, excellent service.

    Thank you.

    First time I have used Fitch for service and Mot and I will certainly use them again. Highly professional, good value for money. When there was a major warning light on my car, Neil brought my... Read More

  • Rachael Priddle

    15th November 2022

    My car was towed to Fitch Autos (RAC approved garage) due to breakdown of the fuel pump. They secured an appointment within a day and started work immediately. They informed me every step of the way with an online portal, which was fantastic as you could choose the work needed for your budget - highly recommend this system as it puts you in control with the repairs. Everything was done to a... Read More

  • Simon Ankrett

    7th September 2022

    Excellent service,
    Found a problem with my breaks that 3 other garages could find after 2 years of trying. It was a simple proses in the end for Fitch.Had a full service which was great and they also send you photos of what needs to be done with the option of having them all fixed or some of them, but at the same time making sure your vehicle is safe to drive if something more serious... Read More

  • Joanne Deakin

    10th August 2022

    I was really happy with the service I received from Fitch Autos. I was having an issue with my gears crunching intermittently. The technician inspected my vehicle for several hours to try and identify the fault. On this occasion the issue didn’t present itself and the technician was really honest with me and helpful. Also the garage kindly didn’t charge me for the time they had spent... Read More

  • Alison Poole

    10th August 2022

    A very professional company who managed to diagnose an ongoing problem I had that previous garages could not solve. They booked me in quickly and provided a courtesy car which meant there was minimal disruption to my working week. The repairs were carried out and the vehicle is running perfectly. In addition other items were flagged that will need attention in the future. Thank you i will... Read More

Don't you just plug in a computer?

If only it was that easy! We do use computers to help us evaluate your problem. However, one fault code could have a ton of causes, which is why every stage of our car diagnostic is essential.

What’s involved in a car diagnostic?

01

By consulting with you, we’ll gather important first-point information to help our technicians

02

Next, we’ll inspect your vehicle with you to help you understand what we think the problem is

03

All vehicle computer systems are interrogated for current and historic faults

04

This is where we get innovative, using technical product bulletins to help us discover any known issues such as the current software updates

05

Relevant system data evaluation lets our technician highlight anomalies and identify which tests are needed

06

We’ll consult our technical information systems to identify test specifications

07

With all this new information, tests are now undertaken using serial data tools, oscilloscopes, pressure and flow gauges and more. This is where we get geeky!

08

With the test results in hand, we can make an accurate assessment of your problem, at which time we’ll call you to discuss our analysis and the next steps.

Book Now

Use our online booking form to book in for a car diagnostic checkup.

How much does a car diagnostic evaluation cost?

Naturally, every vehicle is different depending on what tests need doing. However, the initial evaluation is £120 inc VAT.

But, don’t worry. If we need to do additional tests, we’ll contact you to discuss it before going any further.

Why Fitch Autos?

Well, we’re specialists in car diagnostics. Over the last few years, we’ve developed an awesome reputation for being the best in the business when it comes to the technology in your car. Ultimately, our team are a bunch of geeks and love nothing more than getting techy to discover problems. Put that skill, with our passion, at an awesome price…

That’s why Fitch Autos is right for you. You’ll get the best!

And, we’re super convenient if you’re near Clayhanger, Walsall Wood, Norton Canes, Burntwood, Pelsall, Stonnall, Shenstone, Little Wyrley, Great Wyrley, Cannock, Lichfield, Little Hay, Aldridge, Brownhills and the surrounding areas.

Fitch Autos Happy Customer
Fitch Autos Payment Plan

Payment Plan

We have a flexible payment plan, which lets you pay 25% on the day and spread the rest over the course of 3 months. You’ll be delighted to know there’s NO fee for this service. No interest and No catch.

Free vehicle collection service means we’ll pick up your car in the morning, then drop it off once we’re finished later that day

Free Vehicle Collection Service

Our free vehicle collection service means we’ll pick up your car in the morning, then drop it off once we’re finished later that day. By the time you’re back from work, you’ll have a car sat outside that you know is safe and raring to go!

Book Now

Use our online booking form to book in for a car diagnostic checkup.