Staff were helpful from drop off to pick up, let me know a few minor problems but weren't urgent, great place would recommend, my son uses them, and he is really happy with them to look after his car 5 *****
Brownhills Garage And We're RAC Approved garage
The RAC know that 62% of motorists have had a vehicle fail its MOT. So, to help protect motorists they developed the RAC MOT Check and Repair Plan. The plan is given to you free of charge at the time of a service, provided a Vehicle Health Check has been completed and any remedial work identified is carried out*
The plan covers you for up to £750 of repairs should your vehicle fail its next MOT test**
The RAC MOT Check & Repair Plan is free of charge
Peace of mind that if your vehicle needs repairs to pass its MOT, the plan will cover you for specific parts
Covers repairs up to a total of £750
For more information about the RAC MOT Check and Repair Plan and full terms and condition please speak to a member of our team.
WHAT OUR CUSTOMERS SAY ABOUT FITCH AUTOS
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Steve Ingles
8th August 2024
Excellent professional service from all staff, carried out major work changing DPF cooler to my Skoda at a much better price than quoted by the dealer. Gave me a courtesy car whilst the work was done, which didn't take long. Thoroughly recommend, thank you, great job.
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Donna /Gary Kingston
8th August 2024
Excellent from start to finish sorted problem out on my Audi E-Tron
Many Thanks -
Mick Broster
5th August 2024
Not only was the work carried out quickly and professionally but the customer service was absolutely excellent. Would highly recommend
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robert duncombe
24th June 2024
Very professional company from reception through to end product. Will recommend Fitch Auto’s to Friends and Family.
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john newnes
17th June 2024
Great reception, diagnostics, repairs and future advice, thanks
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mike deeley
13th June 2024
always a great service been using fitch for years never been disappointed with service or work done on my vans.
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Malcolm Mawby
8th May 2024
This truly is a good garage, The Customer service is the best i have come across, my Jaguar XF is my pride and joy and this garage treated my car the same, i was told exactly what the cost would be so no shocks when i collected my car, also was very grateful for the Courtesy car
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Steve Crump
25th April 2024
This truly is a great company, from the first phone call to the hand over of the vehicle when it was completed. The customer service and communication is by far the best I’ve ever experienced. These guys could give the big company a lesson or to in customer experience.
Well done
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Garry Butler
23rd April 2024
Absolutely A1 kept me up to date with work & free courtesy car plus free coffee as well 👍👍 work was done in a clean & damage free well pleased & earn discounts work A1
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James Carr
22nd April 2024
Great experience - first time using this garage. Staff were brilliant, service exceptional. Provided a full report of the work required before they started anything. Very clear. Great job!
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Philip Pymm
23rd February 2024
Fixed difficult to diagnose problem with my diesel Passat. Hire car while car being fixed was convenient and economic. Will definitely use again.
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Divya Jambula
22nd February 2024
I had issues with DPF filter on my Range Rover Velar. Engine management light and DPF Filter symbol came up which says Exhaust Filter Full, visit dealer. It really worried me as the dealers would charge extortionate prices for the diagnosis and repairs.Holly, answered the call, took the details of the issue and offered an appointment next day, offered me a courtesy car too. I was informed that... Read More
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Paul Willetts
21st February 2024
Friendly staff very helpful and polite
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DJ BIRDY UK
16th January 2024
Was a very positive experience, and staff is very polite and helpful. Any additional faults were also rectified. Photos were sent of additional faults that needed sorting as an option for peace of mind. Very honest and trustworthy. Very reasonable price for the problem i bought my car in for. Would definitely reccomend fitch autos. Will also be bringing my car back for services.
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Paul Cowdrill
9th January 2024
Had a problem with my car over Christmas. Phoned Fitch, spoke to Holly, who was very friendly, very knowledgeable, and kept me informed at every step. Went above and beyond to help me with my car. Even though it was far from where I live. It was worth it the extra mileage to get there. I shall DEFINITELY be using Fitch again should my car develop a problem. I HIGHLY recommend this garage.
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Alex Dodd
7th January 2024
Took Audi Q2 into Fitch for a service and two new tyres. Let me use a courtesy car for the day. Excellent service and good value. Lovely staff on front desk. Would use again.
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Richard “Tricky Dicky”
5th January 2024
Very help and friendly staff and would recommend to others.
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elizabeth wootton
3rd November 2023
Friendly, trustworthy, and very efficient service, highly recommended.
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Jon Allen
3rd November 2023
Great customer service from start to finish. Very clear in the work required and pricing appropriate to the level of service provided
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Chris Robbins
27th October 2023
Another very detailed service on my Mercedes E class and they also spotted a very deep cut in front near side tyre that needed immediate replacement for safety. Well pleased😄
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Nick
24th October 2023
Great, easy and friendly customer service again to book and arrange & also way cheaper to get my 4 year GLC service done than at Mercedes main dealer. Courtesy car provided FOC & also my car fully cleaned and hoovered on hand back. Highly recommend.
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Jacqui McIntosh
20th October 2023
Having come from a very distressed situation from a car company that I can’t disclose, who have messed me around for 9 months with my Range Rover, I found Fitch motors to be most helpful and most professional in their dealing with me. If you have a problem with your car these are your people. The team at the office were so lovely and knowledgeable, the mechanical diagnostics were on point... Read More
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leslie ensor
31st August 2023
Very helpful, clear information from dropping car off to picking back up
Will be having my two cars serviced etc at this garage from now on
"Excellent " !! -
Tudor Bardi
31st August 2023
They are professionals and
I am happy that they do their job well. I recommend. -
Luke O'neill
29th August 2023
1st. class professional service
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Kevin Litherland
24th August 2023
Had a gearbox service on my car , reception staff a joy to talk to, any extra work needed was pointed out to me with no hard sell to get it done. Car was returned cleaner than I had dropped it off with a clean inside and out , courtesy car was a bonus , will definitely be using fitch autos for all my motoring needs.
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stef arber
3rd December 2022
Great communication
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Jacqui Berry
2nd December 2022
Great and prompt service and the staff are really helpful
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Suzi Rigby
2nd December 2022
Fit me in quickly, half the price of a main dealer... literally and staff were pleasant and helpful too. If you have to wait for your vehicle, they have a nice spacious, clean waiting area too
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Ivor Wilkes
30th November 2022
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Phil Arundale
17th November 2022
Second time at Fitch (14/11/22). Warning light came on. Neil got me in as an emergency and the problem was sorted within 30 minutes.
Once again, excellent service.
Thank you.
First time I have used Fitch for service and Mot and I will certainly use them again. Highly professional, good value for money. When there was a major warning light on my car, Neil brought my... Read More
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Rachael Priddle
15th November 2022
My car was towed to Fitch Autos (RAC approved garage) due to breakdown of the fuel pump. They secured an appointment within a day and started work immediately. They informed me every step of the way with an online portal, which was fantastic as you could choose the work needed for your budget - highly recommend this system as it puts you in control with the repairs. Everything was done to a... Read More
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Simon Ankrett
7th September 2022
Excellent service,
Found a problem with my breaks that 3 other garages could find after 2 years of trying. It was a simple proses in the end for Fitch.Had a full service which was great and they also send you photos of what needs to be done with the option of having them all fixed or some of them, but at the same time making sure your vehicle is safe to drive if something more serious... Read More -
Joanne Deakin
10th August 2022
I was really happy with the service I received from Fitch Autos. I was having an issue with my gears crunching intermittently. The technician inspected my vehicle for several hours to try and identify the fault. On this occasion the issue didn’t present itself and the technician was really honest with me and helpful. Also the garage kindly didn’t charge me for the time they had spent... Read More
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Alison Poole
10th August 2022
A very professional company who managed to diagnose an ongoing problem I had that previous garages could not solve. They booked me in quickly and provided a courtesy car which meant there was minimal disruption to my working week. The repairs were carried out and the vehicle is running perfectly. In addition other items were flagged that will need attention in the future. Thank you i will... Read More
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the FREE RAC Check and Repair Plan! Call Today To Find Out More.